Through Agile delivery and Azure DevOps, EIT provides end-to-end Salesforce development, administration, integration, security, and operational support for the U.S. International Development Finance Corporation (DFC)’s mission-critical Insight platform, serving 700+ internal users and 2,000+ external users across 15+ business units. EIT designs, develops, and enhances solutions across Sales Cloud, Service Cloud, and Experience Cloud within a secure AWS GovCloud environment, leveraging Lightning Experience, LWC, Apex, Flow, validation rules, triggers, reports, and dashboards. Using MuleSoft and APIs, EIT integrates Salesforce with enterprise systems including Oracle EBS, HP Content Manager (HPCM), SharePoint, and Go.gov, enabling secure data exchange and streamlined business processes. EIT has resolved 3,500+ incidents, delivered 200+ change requests and 15+ mini projects, while supporting secure data migrations, performance optimization, and continuous platform enhancements. EIT also implements RBAC, MFA, SSO, data-sharing controls, vulnerability management, and NIST/FISMA-aligned security, supporting DFC’s three-year ATO.