Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Functional and Systems Integration support services. Provide Tier 1 troubleshooting assistance for end users. Research, liaising with IT support staff for data and information, and creating system architecture and other design documentation. Design and draft documentation, including cyber-security-focused documentation, required for operational records and to obtain and renew ATOs for the OA Systems. Inspect the ticketing systems for trends to drive improvements in Tier 2 and 3 helpdesk operations. Identify trends in issue reporting and develop preventative solutions to potential problems.
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: One year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi Year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services: Application modernization effort using the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, etc. Oracle Application Development utilizing the Oracle Forms / Reports 12c Development Suite, Oracle Database 19c, and PL/SQL. Checkmarx static application security testing software.
Prime/Sub: Prime
Duration: Multi-year
Providing technical writing support for OCIO, including developing IT policies, creating training materials for policy writing, analyzing and mapping existing policies, and reviewing proposed policies to ensure they align with Federal and Departmental policies, mandates, initiatives, standards, regulations, and laws.
Prime/Sub: Prime
Duration: Multi-year
Providing support for Office of the Chief Information Officer, Information Resource Management, Program and/or Project Analysis, Executive Management Support, Administration of Reporting and Regulations. Managing senior management’s scheduling and prepare daily packages for meetings and events. Preparing meeting minutes when attending meetings with OCIO and IRMC senior management and staff. Preparing correspondence in conformance with appropriate rules, grammar, format, and assembly.
Providing Technical Writing Support for OCIO. Including developing IT policy, developing IT policy writing training material, analyzing, and mapping existing policies, and reviewing proposed policies for format and consistency with existing Federal and Departmental policies, mandates, initiatives, standards, regulations, and laws.
Provide support for Office of the Chief Information Officer, Information Resource Management, Program and/or Project Analysis, Executive Management Support, Administration of Reporting and Regulations. Manage senior management’s scheduling and prepare daily packages for meetings and events. Prepare meeting minutes when attending meetings with OCIO and IRMC senior management and staff. Prepare correspondence in conformance with appropriate rules, grammar, format, and assembly.
Prime/Sub: Prime
Duration: Multi-year
Services: Conducted FedRAMP 3PAO assessments, demonstrating our strong commitment to quality and top-tier operations. Our focus on excellence supports USDA systems maintenance and enables thorough evaluations under the FedRAMP risk management framework.
Prime/Sub: Prime
Duration: Multi-year
Services:
Prime/Sub: Prime
Duration: Multi-year
Services:
Project Management Support: Providing comprehensive project management services
Emergency/Disaster Relief and Daily Operations Sustainment: Supporting 250 to 400 concurrent system users, change requests, enhancement and defect correction requests, and Tier III support.
eCAPS Modernization/Enhancement: Implementing upgrades and changes to the eCAPS system in order to increase performance to promote efficient execution of FEMA’s disaster relief missions and daily operations.
Design, Development, Configuration Management, Testing, Implementation and Sustainment: Ensuring regulatory compliance of FEMA systems, updating documentation, conducting tests, and providing support and maintenance for the eCAPS system.
Design: Responsible for transforming requirements into detailed designs for development, updating for compliance, and providing design plans and technical support to ensure system improvements and maintenance in line with FEMA and DHS standards.
Development: Responsible for developing solutions, managing configurations, conducting unit testing, updating documentation and training materials, and test case specifications and system acceptance plans for FEMA projects.
Configuration Management: Using established Configuration Management practices to track and report deviations and changes, and to update the Configuration Plan to reflect project-derived adjustments.
Testing: Assisting in various testing stages and supporting FEMA’s IV&V testing to ensure the solution meets mission objectives, regulatory requirements, and FEMA security standards.
Implementation: Responsible for coordinating with FEMA’s Team on document delivery for eCAPS, assisting with system training, updating guidance, and maintaining the eCAPS Tool Page.
Sustainment: Responsible for conducting sustainment activities for FEMA-associated systems, ensuring compliance, updating documentation, conducting tests, and providing ongoing support and maintenance.
Program Management Support: Providing IT governance, IT service management and change management
Prime/Sub: Prime
Duration: Multi-year
Services: Provided Program Management and Financial/Budget Analysis Services to support the mission of FHWAs Office of Planning, Environment and Realty (HEP). Supported multiple financial systems and SharePoint applications. Created Standard Operation Procedures (SOPs) and provided user training.
Prime/Sub: Prime
Duration: Multi-year
Services: Provided IT Project Management Support Services to improve, maintain, and develop various systems and operations with significant agency impact. Improved the quality of the IT portfolio and ensured alignment with FMCSA’s strategic goals and objectives. Technologies used: NET, AWS, Mobile Development, Data warehousing, Oracle-related products, Jira, and
Microsoft Suite of Tools.
Provided Salesforce licenses
Prime/Sub: Prime
Duration:Base Year for Assessment
Services: Provided Mainframe to Cloud Migration Assessment and Roadmap which included assessing workload usage analytics and cloud right sizing, migration planning (infrastructure setup), migration (schema and dependent objects and data migration), and validation and testing (performance testing, post-migration validations and verifications).
